Terms of Service

Last Updated: May 2026

Welcome to MARTZ. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your state or country of residence.

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to use our products or website for any unlawful or unauthorized purpose.

2. Custom-Made Products

All steering wheels and custom interior products sold by MARTZ are made-to-order based on customer-selected specifications.

Due to the custom manufacturing process:

Orders cannot be canceled once production has begun
Custom products are non-refundable except in approved cases involving defects or incorrect items
Production timelines are estimates and may vary

By placing an order, the customer acknowledges and accepts these conditions.

3. Product Information & Variations

We strive to display product images, colors, materials, and finishes as accurately as possible.

However, due to:

Lighting
Screen differences
Material sourcing
Handcrafted production

minor variations may occur between the final product and website images.

These variations do not qualify as defects.

4. Pricing & Availability

All prices are listed in USD unless otherwise stated.

We reserve the right to:

Modify pricing at any time
Correct pricing errors
Cancel orders due to inaccurate pricing or availability

5. Production & Shipping Times

Estimated production times for custom steering wheels are typically:

2-4 weeks production
7–10 business days shipping after completion

These are estimates only and may vary due to:

Supplier delays
Material shortages
Customs processing
Shipping carrier delays
High order volume

MARTZ is not responsible for delays outside of our control.

6. Installation Disclaimer

Professional installation is strongly recommended.

MARTZ is not responsible for:

Improper installation
Airbag transfer issues
Electrical problems
Vehicle warning lights
Damage caused during installation
Improper handling or misuse

Customers assume full responsibility for verifying compatibility and ensuring safe installation.

7. Vehicle Compatibility

Customers are responsible for confirming compatibility with their specific vehicle before placing an order.

MARTZ is not liable for incorrect orders placed due to customer error, incorrect trim selection, or unsupported configurations.

8. Intellectual Property

All website content including:

Logos
Branding
Images
Product descriptions
Graphics
Website design

is the property of MARTZ and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, MARTZ shall not be liable for:

Indirect damages
Incidental damages
Loss of vehicle use
Installation costs
Labor costs
Lost profits
Delays
Product misuse

Our maximum liability shall not exceed the amount paid for the product purchased.

10. Chargebacks & Payment Disputes

By placing an order, the customer agrees to all policies listed on this website.

Customers agree not to file chargebacks for:

Acknowledged production times
Custom-order policies
Minor handcrafted variations

Fraudulent chargebacks may result in order blacklisting and additional legal action when applicable.

11. Third-Party Services

Our website may use third-party services including:

Shopify
Payment processors
Shipping carriers
Analytics providers

We are not responsible for interruptions or issues caused by third-party platforms or services.

12. Changes To Terms

MARTZ reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted under the laws of the State of Florida, United States, without regard to conflict of law principles.